TemplatesFAQsSwatch BookDie Cut & ScoreEnvelope SizesWhite Ink SetupUpload

Templates

For your convenience, we have provided several small format packaging templates available for download and customization. (Although, for all you creative types, you are always welcome to send us your own designed piece for printing and finishing)

tmplt-cardbox

Playing Card Box

2.5625″ wide
3.5625″ tall
.625″ deep

Download
tmplt-coinbox

Coin Box

3.125″ wide
5.625″ tall
2.125″ deep

Download
tmplt-pyramidbox

Pyramid Box

3.125″ wide
5.625″ tall
2.125″ deep

Download
tmplt-squarebox

Square Box

4″ wide
4″ tall
4″ deep

Download
tmplt-tabletent

Table Tent

8″ wide
3.5″ tall
5.75″ tall
(to top of circle)

Download

FAQ/Tips and Tricks


How do I request a price quote?
  • Go to the Get a Quote page.
  • Fill out the contact form, select your product and complete the form.
  • If your quote request does not fit the form, please send an e-mail with your specifications along with your contact information to: quote@indigoinkprint.com
How do I place an order?
  • e-mail your file and instructions along with your company/contact info and your P.O. (if required) to: order@indigoinkprint.com
  • You will receive a response that we received your e-mail. If you do not receive a response within 1 hour please call us to ensure that we received your e-mail.
  • If your file is over 10 mb, please upload the file to our FTP site.
    • Go to “Drop Files” link at the top right.
    • Click on the “Upload a file” button and follow the prompts.
    • An e-mail with the contact info that you entered will automatically be sent to us with your file. After you have uploaded your files please send an e-mail with instructions along with your company/contact info to order@indigoinkprint.com. Be sure to tell us that you uploaded your file.
What kind of bleed does my file need?
  • For most jobs we require at least .0625″ (1/16″) bleed.
  • For booklets we require at least .125″ (1/8″) bleed
How close to the edge can I set my text?
  • We suggest keeping text at least .125″ away from the edge.
Do I need to add crop marks?
  • Please include crop marks in your .pdf so we can accurately cut your job.
What is the difference between Black and Rich Black?
  • Rich black uses more colors to make the black look more solid and deep.
  • 100% black should be used for text, and finer line details. Rich black. should be used for things that need to pop, or has a decent size coverage. Avoid rich black for text due to registration issues.
  • Rich black values are as follows.
    • Cyan 60%
    • Magenta 40%
    • Yellow 40%
    • Black 100%
Can I set up my text as a Rich Black?
  • Set up text as 100% Black whenever possible. This will eliminate fuzzy, out of registration text. When black text is made with all 4 colors, it is difficult to perfectly register on such a small area, especially serif fonts with intricate details.
What is the preferred file format?
  • We suggest submitting .pdf files with outlined fonts. Add your crop marks and then flatten your file before submitting your order.
  • You can also send native file formats: .ai, .indd, .psd, .qxd, .eps
  • There are other options to send files but it may result in lower quality: .jpg, .jpeg, .tiff, & Microsoft Office files.
What .pdf settings should I use?
  • Save the .pdf as a Acrobat 4.0 (.pdf 1.3) compatible file.
  • Click this link to download our Acrobat Settings File.
  • Be sure to proof the .pdf that you create for errors. If you do find errors they must be corrected before submitting for printing.
How do I send native files properly?
  • Package files with all fonts, pictures, and links used in the file. We need ALL components used to create your file, so that we can open it correctly on our end.
Can I submit Microsoft Office files?
  • Yes, but we must make a .pdf and have you approve the file.
  • Beware of color shift. Colors tend to look more purple when printing from Microsoft products.
  • We prefer if you send us .pdf files.
Can I use transparency effects in my file?
  • Flatten ALL transparency to avoid problems.
  • Do not use transparency, blending modes, or effects with spot colors. Always convert your spot color to CMYK and flatten before submitting your order.
  • Try to avoid multiple transparencies, blending modes and effects in your document.
How can I keep my printed piece from looking purple when I want blue?
  • There should be at least a 30 point difference between cyan and magenta in the file, otherwise it may print purple.
  • Printing from Microsoft applications tend to make blues look more purple.
Should I set up my file as a RGB or CMYK file?
  • We print in CMYK. Set up every job in CMYK color mode. If you work in RGB, convert your file to CMYK before print, or you may experience a large color shift. Monitor display will not accurately predict how a printed CMYK document will look.
Will my printed job look like what I see on my monitor?
  • No, computer monitors display images in RGB, meaning that the colors are made from a combination of Red, Green, and Blue plus brightness (light and dark) and projected on your monitor. Print media is mostly composed up of CMYK values, Cyan, Magenta, Yellow, and Black. Therefore, your monitor will not give you a very accurate representation of what the print output will be. Color for print is produced by reflective color, meaning the color is produced by the light hitting and reflecting that color back. DO NOT rely on your computer monitor to match printed output. Since a monitor and print are very different, it is always wise to proof your project before a run, to assure color issues are taken care of before the job is completed.
  • Large differences in printer and monitor calibration also make it very difficult to accurately match color from a monitor to print.
    If your print job is color sensitive, request a proof first!
What resolution should my files be?
  • We suggest that your files be at least 300 dpi.
  • The Indigo can print at 812 DPI and our offset press prints at 2400 DPI.
How do I set up a White Ink file for the HP Indigo?
  • Step 1: Create a new Spot Color Named “HP White 1” – You must name the spot color that exact name or it will not work. Make the color of the spot color: CMYK = 5, 5, 5, 5 (this will allow it to display on screen as a gray tone so you can see it).
  • Step 2: Set any elements desired to print with white ink to fill with “HP White 1”.
  • Step 3: When putting white under an image or text, contract the white area by 2 pixels, otherwise registration may be off.
  • Step 4: Set all areas for white ink on TOP of all other elements (even though it will print underneath).
  • Step 5: Set all white ink elements to ‘overprint fill’ and ‘overprint stroke’ accordingly (this is done through the attributes panel in InDesign / Illustrator).
  • Step 6: Make sure all PMS and Spot colors are set to convert to CMYK except the HP White 1 Spot color.
  • Step 7: Output PDF with Bleeds and Crops.

Note: If printing a full colored image on dark colored stocks it’s best to set a layer of white ink over the image area so that the image is printed on top of the white layer and it will show up better.

How do I set up a White Ink file for Envelope printing?
  • Set all items to print as 100% black
  • Let us know when you place the order that everything is to print 100% solid white

Paper Swatch Book

Need to see the selection of digital paper stocks for yourself? Click below to ask for an Indigo Ink Digital Printing paper swatch book!

Get the Swatch Book

Digital Die Cut and Score Set Up

Indigo Ink can die cut and score digitally. We are even able to create short run small format packaging. We have a small selection of packages for download on the Templates section of this page.

  • The largest print area for die cutting is 16.4 x 11.5
  • Score Lines and Cut Lines should be .5 points thick
  • Artwork should be on its own layer
  • Score Lines 100% Cyan – Create a separate Layer for Score Lines
  • Cut Lines 100% Magenta – Create a separate Layer for Cut Lines
  • Space between die cuts should be .5”

Digital-Die-Cut-Set-Up

Envelope Size Chart

Download our Envelope Sizing Chart PDF

Envelopes-guide Download

White Ink set up “how-to” Guide

  • Step 1: Create a new Spot Color Named “HP White 1” – that’s HP (space) White (space) 1. You must name the spot color that exact name or it will not work. Make the spot color 100% Magenta so it is easy to see.
  • Step 2: Set any elements desired to print with white ink to fill with “HP White 1”.
  • Step 3: When putting white under an image or text, contract the white area by 2 pixels, otherwise registration may be off.
  • Step 4: Set all areas for white ink on TOP of all other elements (even though it will print underneath).
  • Step 5: Set all white ink elements to ‘overprint fill’ and ‘overprint stroke’ accordingly (found in the attributes panel in InDesign / Illustrator).
  • Step 6: Make sure all PMS and Spot colors are set to convert to CMYK except the HP White 1 Spot color.
  • Step 7: Output PDF with Bleeds and Crops.

Note: If printing a full color image on dark stock it’s best to set a layer of white ink under the image area. The image will print on top of the white layer and will show up better. Set up is the same as above – white goes on top of the image in the file, set to overprint.

How to set up a White Ink file for the HP Indigo

“Advanced” White Ink Set Up

Print Collect - White InkFor most projects that use white ink the white is placed under a full color image and/or text to make that image or text pop on a dark stock. When that is done the white ink is set to 100% opacity.

As we print on our HP Indigo, we hit the white ink 4 times on the press to achieve a more opaque white. There are creative ways to use white ink to achieve varying levels of opacity. Say for instance you are designing an image with clouds. You can use up to 4 different white spot colors. HP White 1, HP White 2, HP White 3, HP White 4 to vary the opacity/depth of the white.

When designing you can stack the white spot colors on top of each other to achieve a more opaque white. HP White 1 can be set to a lower opacity and will hit one time on the press. Each other spot color labeled HP White 2, HP White 3, and HP White 4 will also hit once, but using this method will achieve varying levels of opacity which will show a level of depth to the printed image.

How to set up a White Ink file for Envelope printing

  • Set all items to print as 100% black
  • Let us know when you place the order that everything is to print 100% solid white